Ordering Information

Over The Counter Products

OTC Products do not require a prescription. You can order these products by any method described below:

  • Print out the order form below and fill it in and fax/email it to us. Print Order Form
  • Call us on (02) 9649 4657 and arrange your order with one of our staff members.

Payment Options: We accept AMEX, VISA, Mastercard.

Contact us so we can further guide you to the suitability of these products for your individual needs. If you have any allergies, intolerances or special requests please refer to the special requirements section below. Contact us to check the possibility of having something new compounded for you.

Any personal information collected by us will remain strictly confidential as per our privacy policy.

Ordering Prescription Products

Legally these products require a valid prescription for supply. Once your doctor has written you a prescription you have two options:

1. You can print out and fill in the order form below and send it to us along with your prescription.

Print Order Form

Post prescriptions to:

Ramadan Pharmacy

Attention: Compounding Pharmacist

63 Rawson Street,

Auburn NSW 2144

* Faxed/emailed Prescriptions are not valid by law.  To speed the process up you may fax or email us a copy of your script on (02) 9649 3125 so we can prepare it for you so as soon as the original script arrives in the mail we can send it off immediately.You can print out and fill in the order form above and include it with your script when faxing or emailing us.

2. In person – Patients are also welcome to visit our clinic in person to collect your medication. Remember to email, fax or phone us 48 hours before collecting your prescription so we can have enough time to prepare it for you. Our clinic address is 63 Rawson Street, Auburn NSW

If you have any special requirements or allergies see special requirements below for details.

Any personal information collected by us will remain strictly confidential as per our privacy policy.

Special Requirements

When ordering any compounded product it is important that you specify any allergies or intollerances so we can make your medication free of any problematic ingredients. Standard practice for us is to avoid lactose, gluten, artificial colors and flavors, etc in most of our products however to be sure please inform us of any allergies so we can ensure your order is suitable.

On special request we can make:

* Lactose Free Capsules – nearly all products made in our laboratory are lactose free however it is best to double check when ordering. We use lactose free fillers such as methylcellulose, Vitamin C, corn starch or rice powder as standard fillers.
* Vegetable Capsules – “vege” capsules are available for those who chose not to ingest standard gelatin capsules.
* Coloring – we use no artificial coloring in any of our products,
* Flavouring – We avoid all other flavoring agents even so called natural flavors which often contain unnatural ingredients. The natural sweetener herb stevia is used when required as we also avoid all artificial sweeteners.
* Troche/lozenge Base – Gelatin soft troche base and the hard PEG base are both available. Please specify which you prefer.
* Cream Base – the cream based made in our laboratory is free of harmful ingredients. Our cream base avoids the use of all petrolium based ingredients (paraffins), parabens, sodium lauryl sulphate, propylene glycol, fragrances, artificial colors, waxes and heavy oils.

Shipping and Delivery Times

Once your order has been placed your medication will then be compounded for you. The compounding process may take from 24 to 48 business hours depending on how busy we are. Once your order has been made up it will then be sent out to you via overnight courier. Therefore with preparation and shipping times combined it may take 2 to 3 working days for you to receive your order.

Please refer to conditions of sale before ordering and deciding which method of delivery you prefer.

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Phone +61 2 9649 4657  |  Fax +61 2 9649 3125  |  Contact Us: Click Here

QCPP accreditation details: Ramadan Pharmacy. 63 Rawson Street, Auburn, Sydney NSW Australia 2144.
Proprietors: Suzan Meguid, Tamer Abdel-Megeed & Hani Abdel-Megeed. Pharmacist available - Monday to Friday 8:00am to 7:00pm (EST) Saturday 8am to 5pm (EST) & Sunday 10am to 3pm (EST)
**Please note that not all products available online are available in the stores. The RRP against which any savings comparisons we make to the listed sale price for products displayed on this website is: the supplier's recommended retail price for the product, provided that this is a price at or above which at least 5% of Australian Pharmacy Transactions~ have occurred for that product within the previous 2 months; or if at least 5% of Australian Pharmacy Transactions~ for that product in the previous two months did not occur at or above the supplier's recommended retail price, the RRP will be the price at or above which at least 5% of Australian Pharmacy Transactions~ occurred within the last 2 months. All prices displayed on this website are in AUD unless otherwise indicated. Actual product or product packaging delivered may vary slightly from product image shown.

*This product may not be right for you. Always read the label, warnings and instructions for use, before purchase. Vitamin and Mineral supplements should not replace a balanced diet.
Always read the label. Follow directions for use. If symptoms persist talk to your healthcare professional. This medicine may not be right for you. Read the warnings before purchase.
The Pharmacist reserves the right to not supply contrary to our professional and ethical obligation.
Sunscreen is only used for one element of protection.

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